LeaseBase Privacy Policy (v1)
Effective Date: [TBD]
Company: LeaseBase Inc.
Website: leasebase.ai
1. Introduction
LeaseBase Inc. (“LeaseBase,” “we,” “our,” or “us”) respects your
privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and
safeguard information when you use the LeaseBase platform and website
located at leasebase.ai.
By using LeaseBase, you consent to the data practices described in
this policy.
2. Information We Collect
We collect several types of information from users of the LeaseBase
platform.
Personal Information
This may include:
- name
- email address
- mailing address
- phone number
- account credentials
For property owners and tenants, we may also collect:
- property addresses
- lease documents
- maintenance records
- communication history within the platform
Payment Information
Rent payments are processed by Stripe, our third-party payment
processor.
LeaseBase does not store full payment card numbers or banking
credentials.
Stripe may collect and process:
- payment card details
- bank account information
- billing addresses
- transaction history
Your use of payment features is subject to Stripe’s privacy
policies.
Usage Data
We automatically collect certain information about how the platform
is accessed and used.
This may include:
- IP address
- browser type
- device information
- pages visited
- interaction with platform features
3. Cookies and Tracking
Technologies
LeaseBase uses cookies and similar technologies to support platform
functionality and analytics.
Cookies may be used for:
- authentication and session management
- remembering user preferences
- analytics and platform performance monitoring
LeaseBase uses Google Analytics to understand how users interact with
the platform.
Users may configure their browser settings to refuse cookies;
however, some platform functionality may be limited.
4. How We Use Your Information
LeaseBase uses collected information to:
- operate and maintain the platform
- process rent payments
- manage user accounts
- deliver product features
- store lease documents and maintenance records
- improve platform performance and usability
- provide customer support
- send service notifications and updates
LeaseBase may also send:
- transactional emails
- product updates
- promotional communications
Users may unsubscribe from marketing communications at any time.
5. Data Storage and Security
User data is stored on infrastructure operated by Amazon Web Services
(AWS).
LeaseBase currently stores user data in United States data centers
located in the California region.
We implement reasonable administrative, technical, and organizational
safeguards designed to protect personal information from unauthorized
access, alteration, or disclosure.
However, no internet transmission or electronic storage system is
completely secure.
6. Data Retention
LeaseBase may retain user information and documents for as long as
necessary to:
- operate the platform
- comply with legal obligations
- resolve disputes
- improve service functionality
When users close their accounts, LeaseBase may anonymize or remove
personally identifiable information while retaining non-identifiable
data for analytics and operational purposes.
7. Information Sharing
LeaseBase does not sell user personal information.
We may share information with trusted service providers that help us
operate the platform, including:
- Stripe for payment processing
- Amazon Web Services for cloud infrastructure
- Google Analytics for usage analytics
- Google (Gmail) for communication services
These providers process information only to perform services on our
behalf.
LeaseBase may also disclose information if required to comply with
applicable law, legal processes, or governmental requests.
8. Your Privacy Rights
(California Residents)
If you are a California resident, you may have rights under the
California Consumer Privacy Act (CCPA) and California Privacy Rights Act
(CPRA).
These rights may include the ability to:
- request access to personal information we hold about you
- request deletion of personal information
- request correction of inaccurate personal information
- opt out of certain data sharing practices
Requests may be submitted by contacting us using the information
provided below.
9. Children’s Privacy
LeaseBase services are not intended for individuals under the age of
18.
We do not knowingly collect personal information from minors.
If we become aware that such information has been collected, we will
take steps to delete it.
10. International Users
LeaseBase currently operates within the United States.
If the platform expands internationally, additional privacy
protections may apply depending on applicable laws.
11. Changes to This Privacy
Policy
LeaseBase may update this Privacy Policy from time to time.
Users will be notified of material changes through the platform or
via email.
Continued use of the platform after updates indicates acceptance of
the revised policy.
12. Contact Information
LeaseBase Inc.
447 Sutter St
Ste 506 – 1438
San Francisco, CA 94108
info@leasebase.ai