Skip to main content

Property Owner Agreement

Effective Date: April 11, 2026

This Property Owner Agreement (“Agreement”) is a legally binding contract between you (“Owner,” “you,” or “your”) and LeaseBase Inc., a Delaware corporation (“LeaseBase,” “we,” “us,” or “our”), governing your use of the LeaseBase platform as a property owner or manager. By creating an Owner account or using any LeaseBase services, you acknowledge that you have read, understood, and agree to be bound by this Agreement.

1. Eligibility

To use LeaseBase as a property owner, you must:

  • Be at least 18 years of age;
  • Have the legal authority to enter into this Agreement;
  • Have the legal authority to list, manage, and lease the properties you add to the platform, whether as the titled owner, an authorized agent, or a licensed property manager;
  • Create and maintain a valid Stripe Connect Express account for receiving rent payments and other funds through the platform; and
  • Provide accurate and complete information during registration and keep that information current.

LeaseBase reserves the right to verify your identity and authority at any time. Failure to meet or maintain these eligibility requirements constitutes grounds for immediate suspension or termination of your account.

2. Role of LeaseBase

LeaseBase is a cloud-based software platform that provides property management tools to property owners and tenants. LeaseBase is not:

  • A landlord, property manager, or real estate broker;
  • A party to any lease agreement between you and your tenants;
  • A financial institution, bank, or money services business;
  • A legal, tax, or compliance advisor; or
  • An insurance provider or guarantor of any transaction.

LeaseBase provides technology tools to facilitate property management activities. All decisions regarding property management, tenant selection, lease terms, rent amounts, maintenance, and legal compliance are solely your responsibility. Nothing in this Agreement or on the platform creates a partnership, joint venture, employment, or agency relationship between you and LeaseBase.

3. Property Listings

When you add properties or units to the LeaseBase platform, you represent and warrant that:

  • You have the legal right and authority to list and manage each property;
  • All information you provide about the property is accurate, complete, and current, including addresses, unit details, amenities, and rental terms;
  • Each property complies with all applicable federal, state, and local laws, including building codes, zoning ordinances, habitability standards, and health and safety regulations;
  • You will promptly update property information when changes occur; and
  • You will not list properties that you do not own or are not legally authorized to manage.

LeaseBase does not verify the accuracy of property information, inspect properties, or confirm your legal authority over any listed property. You are solely responsible for the accuracy and legality of all property listings.

4. Owner Responsibilities

As a property owner using LeaseBase, you are solely responsible for:

  • Compliance with all applicable federal, state, and local landlord-tenant laws and regulations;
  • Maintaining properties in a habitable and safe condition as required by law;
  • Providing all legally required disclosures to tenants;
  • Screening tenants in compliance with applicable fair housing and privacy laws;
  • Executing legally compliant lease agreements;
  • Handling all eviction proceedings in accordance with applicable law;
  • Collecting and remitting applicable taxes;
  • Maintaining adequate insurance coverage; and
  • Responding to and resolving tenant complaints, maintenance requests, and emergencies in a timely manner.

LeaseBase provides tools to help you manage these responsibilities but does not assume any of these obligations. Your use of LeaseBase does not relieve you of any legal duty you owe to tenants, government authorities, or third parties.

5. Fair Housing Compliance

5.1 Federal Fair Housing Act

You must comply with the federal Fair Housing Act (42 U.S.C. § 3601 et seq.), which prohibits discrimination in housing based on:

  • Race;
  • Color;
  • Religion;
  • National origin;
  • Sex (including sexual orientation and gender identity);
  • Familial status; and
  • Disability.

5.2 California Fair Employment and Housing Act (FEHA)

If your property is located in California, you must also comply with the California Fair Employment and Housing Act (Gov. Code § 12900 et seq.), which extends protections to additional classes including:

  • Race, color, and ethnicity;
  • Religion and creed;
  • National origin and ancestry;
  • Sex, gender, gender identity, and gender expression;
  • Sexual orientation;
  • Marital status;
  • Familial status;
  • Disability (physical and mental);
  • Medical condition;
  • Genetic information;
  • Source of income (including Housing Choice Vouchers / Section 8);
  • Age;
  • Immigration status; and
  • Primary language.

5.3 Local Fair Housing Laws

Many cities and counties have additional fair housing protections. You are responsible for knowing and complying with all local ordinances applicable to your properties. LeaseBase does not provide legal advice regarding fair housing compliance.

5.4 Your Obligations

You agree that you will not use the LeaseBase platform to discriminate against any person in any aspect of a housing transaction based on any protected characteristic. This includes, without limitation, advertising, tenant screening, lease terms, rent amounts, maintenance, and eviction practices. Violation of fair housing laws through use of the platform constitutes a material breach of this Agreement and grounds for immediate termination.

6. California-Specific Landlord Obligations

If you own or manage rental properties in California, you acknowledge and agree to comply with the following California laws. This section provides a summary and does not constitute legal advice. You should consult a qualified attorney regarding your specific obligations.

6.1 Rent Cap and Tenant Protection (AB 1482)

The California Tenant Protection Act (Civil Code § 1946.2, § 1947.12) applies to most residential properties built more than 15 years ago and requires:

  • Annual rent increases are capped at the lesser of 10% or 5% plus the local Consumer Price Index (CPI) change;
  • Just cause is required for eviction of tenants who have occupied the unit for 12 months or more; and
  • Owners must provide proper written notice of applicable rent caps and just cause protections.

Certain properties are exempt from AB 1482, including single-family homes (with proper notice), newly constructed units within 15 years, and units subject to local rent control. You are responsible for determining whether your property is exempt and providing the required notices.

6.2 Security Deposit Laws

California law (Civil Code § 1950.5) governs security deposits:

  • Effective July 1, 2024, security deposits are limited to one month’s rent for both furnished and unfurnished units;
  • Security deposits must be returned within 21 days of tenant move-out, along with an itemized statement of any deductions;
  • Permissible deductions are limited to unpaid rent, cleaning the unit to the condition at move-in (minus normal wear and tear), and repair of damages beyond normal wear and tear; and
  • Landlords must provide receipts or invoices for any deductions exceeding $125.

6.3 Just Cause Eviction

Under AB 1482 and various local ordinances, you may only evict qualifying tenants for specified “just cause” reasons, which include at-fault causes (nonpayment of rent, breach of lease, nuisance, criminal activity) and no-fault causes (owner move-in, substantial renovation, withdrawal from rental market). No-fault evictions require relocation assistance equal to one month’s rent.

6.4 Habitability Standards

California law (Civil Code § 1941 et seq.) requires landlords to maintain rental properties in habitable condition, including:

  • Effective waterproofing and weather protection;
  • Functional plumbing, heating, and electrical systems;
  • Clean and sanitary buildings and grounds;
  • Adequate trash receptacles;
  • Working smoke detectors, carbon monoxide detectors, and deadbolt locks;
  • Floors, stairways, and railings in good repair; and
  • Freedom from infestation by vermin and pests.

6.5 Required Disclosures

California law requires landlords to provide tenants with the following disclosures, where applicable:

  • Lead-Based Paint Disclosure: Required for housing built before 1978 under federal law (42 U.S.C. § 4852d) and EPA regulations;
  • Megan’s Law Disclosure: Notice that information about registered sex offenders is available from local law enforcement and the California Department of Justice (Civil Code § 2079.10a);
  • Bed Bug Disclosure: Notice regarding bed bug history and prevention (Civil Code § 1954.603);
  • Mold Disclosure: Notice regarding the presence of known mold and health risks associated with mold exposure (Health & Safety Code § 26147 et seq.);
  • Flood Zone Disclosure: If the property is located in a federally designated flood zone;
  • Demolition Disclosure: If applicable permits have been applied for;
  • Military Ordnance Disclosure: If the property is within one mile of a former military ordnance location;
  • Pest Control Disclosure: Any pest control company report, if obtained;
  • Smoking Policy Disclosure: The property’s policy regarding smoking (Civil Code § 1947.5); and
  • Notice of Right to 60-Day Notice: Tenants who have occupied the unit for one year or more are entitled to 60 days’ notice of termination.

You are solely responsible for providing all required disclosures. LeaseBase may provide tools to help you manage disclosures but does not verify their completeness or legal sufficiency.

7. Lease Agreements

7.1 Owner Responsibility

All lease agreements created, managed, or executed through the LeaseBase platform are agreements solely between you and your tenants. LeaseBase is not a party to any lease. You are responsible for ensuring that your lease terms comply with all applicable laws and regulations.

7.2 Electronic Signatures via Dropbox Sign

LeaseBase integrates with Dropbox Sign (formerly HelloSign) to facilitate electronic execution of lease agreements and other documents. By using this feature:

  • You consent to the use of electronic signatures for lease agreements and related documents;
  • You acknowledge that electronic signatures are legally binding under the Electronic Signatures in Global and National Commerce Act (“ESIGN Act,” 15 U.S.C. § 7001 et seq.) and the Uniform Electronic Transactions Act (“UETA”);
  • You agree that electronically signed documents have the same legal effect as documents signed with wet ink;
  • You are responsible for ensuring that all parties to a lease have consented to electronic signature; and
  • You acknowledge that Dropbox Sign is a third-party service and LeaseBase is not responsible for its availability or any errors in its service.

7.3 Lease Templates

LeaseBase may provide lease templates for your convenience. These templates are provided “as is” for informational purposes only and do not constitute legal advice. You are responsible for reviewing all templates with a qualified attorney and ensuring they comply with applicable law before use.

8. Rent Collection and Payments

8.1 Stripe Connect

LeaseBase uses Stripe Connect Express to process rent payments and other charges. The payment flow is: Tenant → Stripe → Owner. To receive payments through the platform, you must:

  • Create and maintain an active Stripe Connect Express account;
  • Provide accurate banking and tax information to Stripe;
  • Comply with Stripe’s terms of service and acceptable use policies; and
  • Maintain your Stripe account in good standing.

Stripe supports payment via ACH bank transfer, debit card, and credit card. LeaseBase does not hold, process, or have access to your funds at any time. All payment processing is handled by Stripe.

8.2 Payment Timing

Payment disbursement timing is governed by Stripe’s standard payout schedules and your Stripe account settings. LeaseBase does not control and is not responsible for the timing of fund transfers to your bank account.

8.3 Stripe Fees

Stripe charges payment processing fees, which are separate from LeaseBase platform fees. You are responsible for understanding Stripe’s fee structure as it applies to your account.

9. Payment Disputes and Chargebacks

You acknowledge and agree that:

  • Payment disputes, chargebacks, and reversals initiated by tenants through their banks or card issuers are your sole responsibility to resolve;
  • LeaseBase is not a party to any payment dispute between you, your tenant, and Stripe or any financial institution;
  • Chargebacks and disputes may result in funds being debited from your Stripe account;
  • You are responsible for providing Stripe with documentation to contest any disputed charges; and
  • Excessive chargebacks may result in Stripe suspending or terminating your account, which may affect your ability to collect rent through the platform.

10. Maintenance and Repairs

LeaseBase provides tools for tracking and managing maintenance requests, including work order creation, status tracking, vendor assignment, comments, attachments, and timeline views. However:

  • You are solely responsible for maintaining your properties in habitable and safe condition;
  • You are solely responsible for responding to and resolving all maintenance requests in a timely manner;
  • LeaseBase does not perform, arrange, supervise, or guarantee any maintenance or repair work;
  • LeaseBase does not assess the urgency, validity, or completeness of any maintenance request; and
  • Failure to address maintenance issues may violate applicable habitability laws and your lease agreements.

The availability of maintenance tracking tools on the platform does not create any obligation on the part of LeaseBase to ensure that maintenance is performed.

11. Vendor Relationships

LeaseBase may provide features for managing vendor information and assigning vendors to maintenance work orders. Any relationship between you and a vendor is exclusively between you and that vendor. LeaseBase does not:

  • Employ, endorse, recommend, vet, or certify any vendor;
  • Guarantee the quality, timeliness, or safety of any vendor’s work;
  • Assume any liability for the acts or omissions of any vendor; or
  • Serve as a party to any agreement between you and a vendor.

You are responsible for verifying vendor credentials, licensing, insurance, and work quality.

12. Security Deposits

You are solely responsible for the collection, holding, and return of security deposits in compliance with all applicable laws. In California, this includes compliance with Civil Code § 1950.5 as described in Section 6.2 of this Agreement. LeaseBase may provide tools to track security deposit amounts but does not hold, manage, or disburse security deposit funds. LeaseBase is not responsible for ensuring your compliance with security deposit laws.

13. Tax Obligations

You are solely responsible for:

  • Reporting all rental income on your federal, state, and local tax returns;
  • Issuing any required tax forms (such as IRS Form 1099) to vendors and other payees;
  • Collecting and remitting any applicable transient occupancy taxes, business license taxes, or other local taxes;
  • Maintaining accurate financial records; and
  • Consulting with a qualified tax professional regarding your tax obligations.

LeaseBase may provide reports and transaction histories to assist with your record-keeping but does not provide tax advice and is not responsible for your tax compliance.

14. Insurance Requirements

You are strongly encouraged to maintain, and in many cases may be legally required to carry:

  • Property insurance covering the structure and any common areas;
  • Landlord liability insurance;
  • Loss of rental income coverage; and
  • Any other insurance required by law, your mortgage lender, or your homeowners association.

LeaseBase does not provide, arrange, or verify insurance coverage. LeaseBase is not an insurer and does not guarantee against any loss, damage, or liability related to your properties.

15. Platform Fees and Pricing

LeaseBase offers the following pricing plans:

  • Free: Up to 3 units, core property management features;
  • Starter ($29 per month): Up to 10 units, full platform features with report exports and document templates;
  • Enterprise (Custom Pricing): Custom terms for larger portfolios, dedicated support, and custom integrations.

LeaseBase reserves the right to modify pricing with 30 days’ advance written notice. Continued use of the platform after a pricing change constitutes acceptance of the new pricing. Platform fees are separate from Stripe payment processing fees. All fees are non-refundable except as required by applicable law.

16. Indemnification

You agree to indemnify, defend, and hold harmless LeaseBase Inc., its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

  • Your use of the LeaseBase platform;
  • Your breach of this Agreement;
  • Your violation of any law, regulation, or ordinance;
  • Your violation of fair housing or anti-discrimination laws;
  • Any dispute between you and your tenants;
  • Any dispute between you and a vendor or service provider;
  • Your property listings, lease agreements, or property management practices;
  • Any personal injury, property damage, or other harm occurring at your properties;
  • Your failure to maintain properties in habitable condition;
  • Your failure to comply with security deposit, disclosure, or other legal requirements; and
  • Any claim by a third party arising from your use of the platform.

17. Limitation of Liability

17.1 Disclaimer of Warranties

THE LEASEBASE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LEASEBASE DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

17.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LEASEBASE INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF RENTAL INCOME, PROPERTY DAMAGE, PERSONAL INJURY, OR BUSINESS INTERRUPTION, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF LEASEBASE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

17.3 Cap on Liability

LEASEBASE’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO LEASEBASE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

17.4 Third-Party Services

LeaseBase integrates with third-party services including Stripe, Dropbox Sign, and Amazon Web Services. LeaseBase is not liable for the availability, performance, errors, or security of any third-party service. Your use of third-party services is governed by those services’ respective terms and policies.

18. Suspension and Termination

18.1 Termination by You

You may terminate your account at any time by contacting LeaseBase. Termination does not relieve you of obligations to your tenants under existing leases or applicable law.

18.2 Suspension or Termination by LeaseBase

LeaseBase may suspend or terminate your account, with or without notice, if:

  • You breach any provision of this Agreement;
  • You violate fair housing or other applicable laws through use of the platform;
  • Your Stripe account is suspended, restricted, or terminated;
  • You engage in fraudulent, deceptive, or illegal activity;
  • Your use of the platform poses a risk to LeaseBase, other users, or third parties;
  • You fail to pay applicable platform fees; or
  • LeaseBase ceases to offer the platform or any portion of its services.

18.3 Effect of Termination

Upon termination, your access to the platform will be discontinued. You are responsible for exporting any data you need before termination. LeaseBase will retain data in accordance with its Privacy Policy and applicable law. Termination of your LeaseBase account does not terminate any lease agreements between you and your tenants.

19. General Provisions

19.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

19.2 Dispute Resolution

Any disputes arising under this Agreement shall be resolved through binding arbitration administered by the American Arbitration Association in San Francisco, California, in accordance with its Commercial Arbitration Rules. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

19.3 Severability

If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19.4 Entire Agreement

This Agreement, together with the LeaseBase Terms of Service and Privacy Policy, constitutes the entire agreement between you and LeaseBase regarding your use of the platform as a property owner.

19.5 Amendments

LeaseBase may update this Agreement from time to time by posting the revised version on its website. Material changes will be communicated via email or platform notification at least 30 days before they take effect. Your continued use of the platform after the effective date of any changes constitutes your acceptance of the revised Agreement.

20. Contact Information

If you have questions about this Agreement, please contact us:

LeaseBase Inc.
447 Sutter St, Ste 506 – 1438
San Francisco, CA 94108

Email: legal@leasebase.ai
General Inquiries: info@leasebase.ai
Phone: (650) 448-2555
Toll Free: (855) 609-2031
Website: leasebase.ai