Getting Started

Already have tenants?
Bring them with you.

The hardest part of any new tool isn’t the features — it’s getting everyone on board. LeaseBase handles the transition for you.

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Sound familiar?

You’ve got tenants mid-lease. Rent is due on the 1st. You’ve been collecting via Venmo, tracking in a spreadsheet, and texting about maintenance. Or you’ve been paying a PM $150/unit/month and wondering what they actually do all day.

Either way — the thought of changing anything feels like pulling a thread that unravels everything. What if a tenant doesn’t get the memo? What if rent doesn’t come in on the 1st? What if I break something that was working “well enough”?

Now imagine this

Open your phone on a Tuesday morning. See exactly who’s paid. See a maintenance request that came in overnight — already triaged, vendor notified, tenant updated. See your lease renewal coming up in 45 days, with a draft offer ready for your review.

Close your phone. Go to work. Everything is handled.

Here’s how you get there

Three steps. Most landlords are fully set up in under an hour.

1

Import your data

Upload your spreadsheet (CSV or Excel). Properties, units, tenants, rent amounts, lease dates — one file, done in 2 minutes.

2

LeaseBase notifies tenants

Each tenant gets a professional portal invitation. Automatic follow-ups on day 3, 7, and 10 for anyone who doesn’t respond.

3

Watch the board

A live dashboard shows every tenant’s progress: invited, account created, payment method added. No chasing. No guessing.

You see exactly where every tenant is

No spreadsheet tracking. No wondering who got the memo.

Tenant	Unit	Invited	Account	Payment	Status
Maria Garcia	123 Oak #1	✓	✓	✓	Ready
James Wilson	123 Oak #2	✓	✓	—	Reminder sent
Sarah Chen	456 Elm	✓	—	—	SMS day 7

Automated follow-ups run on day 3 (email), day 7 (text), and day 10 (you get an alert). Most tenants are set up within the first week.

What your tenant sees

Your tenant gets a professional invitation email. They click a link, set a password, and they’re in their portal. From there they can:

Pay rent online — bank transfer or card, one click or autopay
Submit maintenance requests — with photos and descriptions
View their lease — terms, dates, documents
Get updates — payment confirmations, maintenance status, announcements

It looks professional. It works on any phone. It’s free for tenants.

Most tenants prefer this to texting and Venmo. It’s not a downgrade — it’s an upgrade.

Tenant paying rent on their phone through a clean portal — green payment confirmation

Your situation

“I self-manage with spreadsheets and Venmo”

Your tenants are used to texting you and Venmo-ing rent. That works until it doesn’t. LeaseBase gives each tenant a proper portal — online payments, maintenance requests, lease access — without you having to explain it.

They get a professional invitation. You get a dashboard. The awkward “hey, can you start using this app?” conversation is handled by the system.

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“I have a property manager I want to replace”

You’ve been paying someone $100–200/unit/month. LeaseBase handles the transition: formal letters to your tenants, portal setup, automatic follow-ups, and a handoff checklist so nothing your PM was tracking gets lost.

Your tenants see a professional transition, not a downgrade.

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