Before you start: A LeaseBase owner account.
Go to Billing
Open Settings and click the Billing or Subscription section. Your current plan, next billing date, and payment method are all shown here.
Choose a new plan
Select the plan you want. Changes take effect at the start of your next billing cycle. All your data and configuration are preserved — there is no migration or setup required.
Add or remove add-ons
Purchase the AI Assistant or Maintenance Pro add-ons without changing your base plan. Add-ons appear as separate line items on your invoice and can be removed at any time.
Cancel if needed
Click Cancel Subscription to cancel. Your data remains fully accessible for 30 days so you can export everything you need before the account closes.
Common questions
Will I lose data if I downgrade?
No. Your data is preserved. Features above your new plan level become inaccessible until you upgrade again, but nothing is deleted.
Can I get a refund?
Contact support@leasebase.ai for billing questions and refund requests. We handle these on a case-by-case basis.
What happens to my tenants if I cancel?
Tenant portal access continues for 30 days after cancellation. After that, tenants can no longer access their portal. We recommend notifying them before cancelling.