What happens when a tenant texts you about a repair at 8 PM?
Tenant submits a request. The system triages it, estimates cost, and recommends a vendor from your network. You approve with one tap. The vendor gets dispatched. No phone tag. No chaos.
Free for up to 3 units. No credit card required.
Maintenance is the #1 reason landlords quit self-managing.
Not because repairs are hard — because coordinating them is exhausting.
The 14-message text thread
Tenant texts you about a leak. You text your plumber. He’s busy. You text another one. He can come Thursday. You text the tenant. They can’t do Thursday. Back and forth until you’ve sent 14 messages and the leak is still leaking.
The vendor who ghosted
He said he’d come Tuesday. It’s now Friday. The tenant is texting you again. You call — no answer. You find another vendor, explain the whole issue again, and start the scheduling dance from scratch.
The $800 surprise
Vendor fixed the faucet. Also replaced the garbage disposal. Also charged for an emergency visit fee. You never approved any of it. Now you’re arguing about an $800 bill for what should have been a $150 repair.
Where’s the receipt for that repair?
Your CPA asks for maintenance expenses. You know you paid a plumber in March. Was it $350 or $450? Was it for the duplex or the fourplex? The receipt is somewhere in your text messages — if you can find the right thread.
From tenant request to completed repair — fully tracked.
Every maintenance request becomes a work order with a timeline, vendor coordination, cost tracking, and documentation.
Tenant Request Portal
Tenants submit requests with descriptions and photos from their phone. No more texts or calls. Every request captured with full context.
AI Triage & Cost Estimate
The system categorizes the issue (plumbing, electrical, HVAC), assesses urgency, and provides a cost estimate — before you make any decisions.
Vendor Network
Build your trusted vendor roster. Specialties, contact info, work history. The system recommends the best match for each job.
Quote & Approval Workflow
Vendors submit quotes. You approve before work begins. No surprises. No unauthorized charges.
SMS Dispatch
One tap to dispatch. Vendor gets an SMS with job details and a link to accept. You’re notified when they respond. No phone tag.
Full Documentation
Before/after photos, invoices, receipts, and a complete timeline — all attached to the work order. Tax-ready maintenance records.
How a maintenance request flows
Description + photos from their portal or phone.
Categorizes the issue, estimates cost, assesses urgency.
Pick a vendor from your network or accept the recommendation.
SMS with job details. Vendor accepts or declines. You’re notified.
Vendor marks complete. Photos, invoice, and timeline preserved.
“The worst part of self-managing was always maintenance. Not because I couldn’t find vendors — because coordinating between tenants, vendors, and my own schedule was a full-time job on top of my full-time job. The week I deployed LeaseBase’s maintenance system, a tenant submitted a request at 9 PM. By the time I checked my phone the next morning, the system had triaged it, recommended a vendor, and all I had to do was tap ‘approve.’ The vendor was there by noon. That’s when I knew this was going to work.”
— Rachid, Founder & Landlord
Maintenance questions
Stop being the middleman between tenants and plumbers.
Requests submitted. Vendors dispatched. Work tracked. Receipts organized. All without a single phone call.
Free for up to 3 units. No credit card required.