Before you start: Stripe Connect connected. See How to Connect Your Bank if you haven’t done this yet.
Tenant pays rent
When a tenant pays online, the payment is processed through Stripe. The rent amount minus the platform fee is allocated to your Stripe Connect account. The platform fee is deducted before the funds reach you.
Stripe transfers to your bank
Stripe automatically deposits the available funds from your Connect account to your connected bank account on its standard payout schedule — typically 2 business days after a card payment settles. ACH payments may take slightly longer due to settlement windows.
View payout history
Go to the Payments section of your owner dashboard to see Stripe Connect payout amounts, dates, and current status. Each payout entry shows which payments were included in that transfer.
Common questions
How long do payouts take?
Typically 2 business days for card payments after the transaction settles. ACH payments may take an additional 1–2 business days due to bank settlement windows. New Stripe Connect accounts may have a longer initial payout period.
What is the platform fee?
The platform fee is calculated as a percentage of each payment and deducted before the payout reaches your bank. The exact percentage is shown on your plan details. Tenants see card fees (3.25%) and ACH fees ($0) on their end — these are separate from the platform fee you pay.