Before you start: Vendor account and a new work order assigned to you.
Open the work order notification
You receive an email when a work order is assigned to you. Click the link in that email or sign in to your vendor portal at app.leasebase.ai to view the assignment.
Review the details
Read the description carefully, check the unit and property information, and review any photos the tenant or owner attached to help you understand the repair needed.
Acknowledge the assignment
Click Acknowledge. The owner is notified that you have accepted the work order. If a quote is required, the Submit Quote form appears immediately after you acknowledge.
Common questions
What if I can’t do this job?
Contact the property owner directly. They can reassign the work order to another vendor from their dashboard.
Do I have to submit a quote?
Only if the owner requires one. Some work orders skip the quote step and go straight to scheduling. The work order detail page makes it clear which path applies.