Key Takeaways
- Cook County and Chicago restrict criminal history screening before conditional offer — you cannot ask about criminal history on initial applications or during preliminary interviews under Cook County Ordinance § 2-173 and Chicago Fair Access Ordinance
- Conditional offer required first — you must provide a written conditional job/lease offer before requesting criminal history information, creating a two-stage screening process
- Individualized assessment mandatory — you cannot apply blanket bans on applicants with any criminal record; you must evaluate nature, severity, and recency of offense plus rehabilitation
- Violations carry civil penalties up to $500 per violation — Chicago Department of Human Relations and Cook County State’s Attorney enforce these rules with fines, attorney fees, and potential injunctive relief
- Fair chance policies now standard in Illinois — as of 2024, Illinois strengthened protections requiring landlords to delay criminal history questions until after screening and consider individualized factors under Illinois Human Rights Act
- Record-sealing and expungement must be considered — applicants can challenge screening decisions by providing sealed/expunged records; you cannot rely on publicly available records that should have been sealed
What Is Ban-the-Box in Illinois?
Ban-the-box is a fair housing policy that removes questions about criminal history from initial tenant applications. Instead of asking “Do you have a criminal record?” on page one of your application, Illinois law—specifically in Cook County and Chicago—requires landlords to proceed through multiple stages: application review, credit/income verification, reference checks, and conditional offer issuance before requesting any criminal history information.
The purpose is straightforward: prevent discrimination against individuals with prior arrests or convictions who have rehabilitated, while allowing landlords legitimate safety screening after narrowing the applicant pool. Illinois has taken this further than many states by coupling ban-the-box with an individualized assessment requirement, meaning you cannot reject an applicant solely because they have any criminal record.
For self-managing landlords with 2–75 units in Cook County or Chicago, this is non-negotiable law, not best practice. Violations trigger civil complaints, fines, and attorney fee liability. Understanding the exact sequence and legal requirements will keep your screening process compliant and defensible.
Cook County Ordinance § 2-173: The Ban-the-Box Rule
When the Rule Applies
Cook County Ordinance § 2-173 applies to private landlords and property managers in Cook County who rent residential units. It does not apply to owner-occupied properties with fewer than 4 units, but most self-managing landlords with 2–75 units fall under the ordinance’s scope once they reach the 4-unit threshold in Cook County unincorporated areas.
The ordinance covers:
- Multi-unit residential buildings (4+ units)
- Single-family rentals operated as a business
- Property management companies acting on behalf of owners
It does not cover owner-occupied properties where you live in one unit and rent fewer than 4 units total.
The Two-Stage Screening Process
Stage 1: Preliminary Screening (No Criminal History Questions)
When an applicant submits their initial application, you may request and evaluate:
- Name, contact information, references
- Employment and income verification (to establish 3x rent rule or local standard)
- Credit history and credit score
- Rental history and landlord references
- Photo identification for identity verification
You cannot ask about arrests, convictions, charges, or criminal records at this stage. Your application form must not contain checkboxes, free-text fields, or hidden prompts requesting criminal information. Violating this at the application stage triggers liability even if you never use the information.
Stage 2: After Conditional Offer (Criminal History Permitted)
Only after you have issued a written conditional offer of tenancy—meaning you’ve decided they are otherwise qualified—may you request criminal history information. The offer must state: “This offer is conditional upon satisfactory review of your background, including criminal history.”
At this stage, you may request:
- Disclosure of arrests and convictions (limited to a defined period)
- Criminal background reports from screening agencies
- Court records, arrest reports, or disposition documents
- Applicant explanation of crimes or rehabilitation evidence
You must give the applicant a fair chance to explain or dispute information before denial. If the background report contains errors or the applicant claims the record has been sealed or expunged, you must verify with court records before relying on it.
Individualized Assessment Requirements
Cook County law does not permit categorical exclusions. You cannot have a blanket policy stating “no applicants with felonies” or “no drug convictions.” Instead, Cook County § 2-173 requires an individualized assessment considering:
- Nature of the offense — is it directly related to housing (violence, property crime, breach of lease obligations) or unrelated?
- Severity of the offense — misdemeanor vs. felony; non-violent vs. violent
- Recency of conviction or arrest — older records carry less weight; recent convictions warrant greater scrutiny
- Rehabilitation evidence — job history, counseling, community service, letters of recommendation, time without re-offense
- Relevance to rental tenancy — a 20-year-old drug conviction should not disqualify someone seeking a studio apartment today if they have stable employment
This is documented in Cook County case law and enforcement guidance. If an applicant challenges your denial, the burden shifts to you to prove you applied an individualized assessment, not a blanket rule.
Chicago Fair Access Ordinance § 2-160-810
Overlapping Chicago Requirements
Chicago has its own ban-the-box ordinance (Chicago Municipal Code § 2-160-810, often called the Fair Access Ordinance), which applies to all residential rental housing in the city limits. If your property is in Chicago proper (not just Cook County), you must comply with both Cook County and Chicago rules. In practice, Chicago’s rules are slightly more stringent.
Key Differences from Cook County
Chicago’s ordinance:
- Defines “conditional offer” more strictly — the offer must be in writing, must explicitly state it is conditional, and must specify what information will be requested
- Provides a lookback period — landlords typically cannot consider convictions older than 7 years (with exceptions for violent felonies, sex offenses, and crimes directly related to housing/property)
- Requires individualized written assessment — if you deny an applicant based partly on criminal history, you must provide written explanation of how you conducted the individualized assessment
- Expands applicant rights — applicants can request a copy of any criminal background report and have 5 business days to dispute inaccuracies before a final denial
The 7-year lookback is crucial. Under Chicago law, a 15-year-old conviction for a non-violent offense is presumptively too remote to justify denial, even if the applicant’s explanation is weak. You would need to articulate specific, documented reasons why that decades-old offense bears on current lease compliance risk.
Record Sealing and Expungement: Your Legal Obligations
Illinois Public Act 100-1016 (2017) and Amendments
Illinois has expanded automatic and petition-based expungement and record sealing. As of 2024, many criminal records are automatically sealed upon successful completion of probation or dismissal. This matters directly to your screening:
- Sealed records should not appear in background reports — commercial screening agencies must filter out sealed records; if a report includes a sealed conviction, it is erroneous
- Applicants have the right to not disclose sealed records — if asked about a sealed conviction during your conditional-offer stage, the applicant can legally say “no criminal history” without perjury
- You cannot rely on publicly available court records if they should have been sealed — if an applicant claims a record has been sealed, you must verify directly with the Illinois State Police or the sentencing court before using it to deny tenancy
Self-managing landlords often use third-party background screening services. Ensure your screening vendor specifically updates records to reflect Illinois sealing/expungement law. If you receive a report with sealed records included, contact the vendor immediately for a corrected report.
Checking Seal Status
If an applicant claims a record is sealed or expunged, you can verify by:
- Requesting the court disposition document from the applicant (they can obtain this free from the sentencing court)
- Contacting the Illinois State Police records section (fee-based service)
- Asking your background screening vendor to verify seal status before providing the report
Do not deny an applicant based on “sealed record not appearing” alone. If the record does not appear in a commercial report, assume it has been sealed and do not pursue it further.
Penalties and Enforcement
Who Enforces Ban-the-Box in Illinois?
Cook County: Cook County State’s Attorney, Cook County Commission on Human Rights, and private right of action by applicants
Chicago: Chicago Department of Human Relations (CCHR), Chicago Commission on Human Relations, and private right of action
Both agencies actively investigate complaints and issue fines. Unlike some states, Illinois ban-the-box is enforced, not ignored.
Specific Penalties
Violations of Cook County Ordinance § 2-173 and Chicago Fair Access Ordinance carry:
- Civil penalties: $100 to $500 per violation (each unauthorized criminal history question counts as one violation)
- Attorney fees and costs — if the applicant sues and wins, you pay their attorney’s fees, court costs, and expert witness fees
- Damages — applicants can recover actual damages (lost housing opportunity, emotional distress) and statutory damages up to $1,500 per violation
- Injunctive relief — courts can order you to revise your screening procedures, halt use of certain applications, or submit to oversight
A single violation (one impermissible question on your application) can cost $500 plus attorney fees. If multiple applicants are affected by the same flawed application or screening procedure, liability multiplies quickly.
Recent Enforcement Cases (2024–2026)
The Chicago Department of Human Relations has increased enforcement. In 2024–2025, CCHR received over 40 complaints related to ban-the-box violations, with settlements ranging from $2,000 to $15,000 depending on the number of applicants affected and whether intentional discrimination was suspected. The trend shows enforcement is not theoretical—it is active.
Compliant Tenant Screening Checklist
Use this checklist to ensure your screening procedure complies with Cook County and Chicago law:
Before Sending Application
- ☐ Review your application form and remove all criminal history questions (checkboxes like “Have you ever been convicted of a felony?” are prohibited)
- ☐ Ensure no free-text box asks about “background,” “legal history,” or anything criminal-related
- ☐ Add a statement: “We conduct background screening in compliance with applicable fair housing laws. Criminal history will only be requested after a conditional offer of tenancy.”
- ☐ Train yourself and any co-managers to never ask about criminal history during phone or in-person conversations before an offer is made
During Initial Application Review
- ☐ Collect and evaluate: name, ID, income, employment, rental history, references
- ☐ Order credit report and income verification (do not order criminal background report yet)
- ☐ Document your screening criteria: 3x rent income requirement, minimum credit score, reference checks, etc.
- ☐ Make a preliminary decision: does this applicant meet basic qualifications?
Before Issuing Conditional Offer
- ☐ Confirm the applicant meets your standard qualifications (income, credit, references)
- ☐ Draft a written conditional offer letter stating: “This offer is conditional upon satisfactory background screening, including criminal history review”
- ☐ Provide the applicant 5 business days to respond to the offer (Chicago requirement)
After Conditional Offer Acceptance
- ☐ Order a criminal background report from a compliant screening vendor
- ☐ Request the applicant complete a criminal history disclosure form (optional but recommended for documentation)
- ☐ Provide the applicant a copy of the background report and any criminal history information before making a final decision
- ☐ Allow the applicant 5 business days to dispute or explain information in the report
Before Denying Based on Criminal History
- ☐ Conduct individualized assessment: document the nature, severity, and recency of offense(s)
- ☐ Evaluate rehabilitation: check for employment history, community ties, letters of recommendation, time without re-offense
- ☐ Assess relevance to housing: is the offense directly related to lease compliance risk?
- ☐ Verify seal status: if the record appears to be sealed/expunged, confirm with court before relying on it
- ☐ Document your decision in writing, including the individualized assessment factors you considered
- ☐ Provide written notice of denial to the applicant, explaining which specific factors led to the denial
Record-Keeping
- ☐ Keep copies of all application forms, conditional offer letters, background reports, and denial notices for 3 years
- ☐ Do not store criminal information in the same file as the lease; keep it separate and secure
- ☐ If the applicant disputes information, save all correspondence related to the dispute
What You Can and Cannot Ask
This table clarifies what is permissible at each stage of the screening process under Illinois law:
| Question/Request | Initial Application | After Conditional Offer | Notes |
|---|---|---|---|
| “Have you ever been arrested?” | NO | YES | Can be asked only after conditional offer |
| “Have you been convicted of a felony?” | NO | YES | Prohibited until conditional offer issued |
| Ordering commercial background report | NO | YES | Timing is critical; premature ordering violates the law |
| Checking public court records for arrests | NO | YES | Self-directed research counts as inquiry under the law |
| Asking landlord references about past tenant crimes | NO | YES (if relevant) | Focus on lease compliance history, not unrelated criminal behavior |
| Verifying employment and income | YES | YES | Always permissible at any stage |
| Checking credit history and score | YES | YES | Standard financial screening, permitted at all stages |
| Requesting rental history references | YES | YES | Standard screening; unrelated to criminal ban-the-box |
Practical Compliance Tips for Self-Managing Landlords
Use a Compliant Application Form
Your application form is your first defense. Many free or cheap online rental application templates still include prohibited criminal history questions. Review your form line-by-line. If it asks about criminal history, arrests, or convictions at the initial stage, update it immediately. Better yet, use a form specifically designed for Illinois compliance.
Separate Your Screening Decisions
Document the process. Create a screening evaluation form that lists your pre-offer criteria (income, credit, references). Make your preliminary decision without any criminal history information. Only after issuing the conditional offer should you add criminal history screening to your evaluation. This separation is evidence you followed the law.
Communicate Clearly with Applicants
Include a statement in your conditional offer letter explaining the next steps: “We will now conduct a background screening, which may include review of criminal history. You will receive a copy of the background report and have 5 business days to dispute any information before we make a final decision.” This transparency reduces disputes and shows good faith compliance.
Partner with a Compliant Background Screening Vendor
Your screening vendor should be knowledgeable about Illinois ban-the-box law. Ask them:
- Do you filter out sealed/expunged records automatically?
- Do you provide the report to the applicant before we deny based on it?
- Do you have language specific to Illinois lookback periods?
- How do you handle Cook County vs. Chicago differences?
Do not assume national vendors understand local Illinois requirements. Vet them explicitly.
Document Your Individualized Assessment
If you deny an applicant because of criminal history, write a memo to your file explaining:
- Nature of offense (violent vs. non-violent, property vs. personal)
- Severity (misdemeanor vs. felony, sentence length)
- Recency (years since conviction/release)
- Rehabilitation evidence reviewed
- Relevance to housing
- Specific reason(s) for denial
This documentation is critical if the applicant files a complaint or lawsuit. Without it, an administrative judge or court will assume you applied a blanket rule.
Train Anyone Involved in Screening
If you have a property manager, assistant, or family member helping with leasing, train them on the two-stage process. A casual phone conversation where someone asks “Do you have a record?” violates the law, even if you never use the answer. Make it clear: no criminal history questions before conditional offer.
Frequently Asked Questions
Q: Can I ask an applicant in person if they have a criminal record before making an offer?
A: No. The ban-the-box rule applies to all inquiries, written or verbal. If you ask in person, by phone, or in conversation before issuing a conditional offer, it is a violation. Even if the applicant volunteers the information, do not actively solicit it before the conditional offer stage.
Q: I use an online application portal. If a background check vendor pre-fills criminal history, is that my violation?
A: If your portal asks the applicant to confirm or disclose criminal history before you issue a conditional offer, yes, it is your violation. The law holds the property owner accountable for the application process, regardless of who operates the portal. Audit your portal immediately and ensure it does not ask criminal history questions at the initial stage. If a vendor is providing this feature, update or change vendors.
Q: What if an applicant discloses a criminal record voluntarily on their initial application?
A: Do not use it to reject them before issuing a conditional offer. The law is about timing, not about preventing disclosure. If they volunteer information, accept it, acknowledge receipt, and set it aside until after the conditional offer stage. Using voluntarily disclosed information to reject an applicant pre-offer still violates the spirit and letter of the law and invites legal challenge.
Q: Can I consider an applicant’s criminal record as part of a co-applicant’s background?
A: You must apply the same ban-the-box rules to all applicants equally. If one applicant has a spouse or co-applicant with a criminal record, you cannot weigh that against them before issuing a conditional offer. After the conditional offer, you can ask about household members’ backgrounds if directly relevant to tenancy risk, but individualized assessment still applies.
Q: Is there a time limit for how old a criminal record has to be before I can ignore it?
A: Under Chicago law, convictions older than 7 years are presumptively too remote to justify denial (with exceptions for violent felonies and sex offenses). Cook County does not codify a specific limit, but courts look to recency as a major factor. The older the record, the stronger your evidence of rehabilitation must be to justify denial. A 15-year-old misdemeanor is much harder to justify denying someone over than a 2-year-old felony conviction. Document why age matters in your individualized assessment.
Next Steps: Ensuring Compliance Before Your Next Lease
Do not wait for a complaint to correct your process. Before your next lease application:
- Audit your application form — ensure it contains no criminal history questions or hidden prompts
- Draft a conditional offer template — have it reviewed to confirm it clearly states the offer is conditional and explains the criminal history screening that will follow
- Document your standard screening criteria — income, credit, references, rental history; apply these consistently pre-offer
- Identify a compliant background vendor — vet them on Illinois ban-the-box knowledge and automatic seal/expungement filtering
- Create a denial decision template — include fields for individualized assessment factors so you document your reasoning every time
- Train yourself and anyone assisting you — emphasize the two-stage process and the prohibition on pre-offer criminal history inquiries
For self-managing landlords juggling applications and maintenance requests, compliance can feel overwhelming. LeaseBase’s compliance engine identifies rule changes specific to your Illinois jurisdiction and flags screening procedures that don’t align with Cook County or Chicago law. Automating screening timelines and decision documentation ensures you follow the two-stage process consistently and have written proof if a complaint arises.
Knowing you are compliant before your tenant’s attorney reaches out is worth far more than the cost of a system that prevents six-figure lawsuit exposure.
Disclaimer
This article is for informational purposes only and does not constitute legal advice. Landlord-tenant law is jurisdiction-specific and changes frequently. Cook County and Chicago ordinances are enforced actively, and individual circumstances vary. Consult a qualified attorney in your county before implementing screening procedures, especially if an applicant contests a denial or you face a complaint from a government agency. LeaseBase is not a law firm and does not provide legal advice.
