Key Takeaways
- SB 611 prohibits “junk fees” — effective January 1, 2024, California Civil Code §1946.2 bans landlords from charging non-refundable fees except for actual costs (late rent, NSF checks, lease violations)
- Prohibited fees include — application screening, tenant screening, administrative, document preparation, move-in inspection, move-out inspection, lease renewal, pet registration, utility setup, and “convenience” fees unrelated to actual landlord costs
- Penalties are steep — $100–$1,000 per violation per tenant, plus tenant attorneys’ fees and costs; violations can trigger class action lawsuits
- Legal fees remain allowed — actual out-of-pocket costs for credit checks, background reports, late rent fees (up to rent amount), and NSF check fees ($25 maximum under Civil Code §1950.7)
- Disclosure required — all non-refundable fees must be listed separately in the lease before signing, with justification tied to actual landlord expense
- No fee bundling — you cannot wrap prohibited charges into “move-in costs” or other legitimate fees; each charge must be transparent and traceable to actual costs
What Is SB 611 and Why It Matters to California Landlords
On January 1, 2024, California Senate Bill 611 (SB 611) became law, fundamentally reshaping what landlords can charge tenants. Codified in Civil Code §1946.2, this statute prohibits landlords from charging tenants “junk fees”—non-essential, sometimes hidden charges that have little connection to actual landlord costs or legitimate rental operations.
For self-managing landlords, SB 611 represents a significant compliance shift. Unlike older landlord-tenant statutes that address habitability or notice requirements, this law directly restricts revenue streams. A single violation—charging one prohibited fee to one tenant—can result in statutory damages of $100 to $1,000, plus the tenant’s attorney fees and court costs. For portfolios of 10–75 units, even one tenant challenging your fee structure can expose you to tens of thousands in liability.
The law’s intent is clear: California lawmakers determined that landlords were systematically charging fees that generated profit rather than recovering legitimate costs. The legislature banned these fees to reduce barriers to rental housing and protect tenant finances during an already expensive lease transaction.
Why this matters now (August 2026): SB 611 has been in effect for over two years. Tenant advocacy groups and attorneys have built litigation infrastructure around it. Tenants now know the law. Charges you might have collected in 2023 are now targets for class action lawsuits. If you haven’t audited your fee schedule since January 2024, you are operating blind to your compliance risk.
Understanding “Junk Fees” Under California Law
Civil Code §1946.2 does not use the phrase “junk fees” in its statutory language. Instead, it prohibits landlords from charging tenants “for the purposes of transferring a tenancy from one occupant to another” except for specific, enumerated costs.
The statute carves out only two categories of allowable charges:
- Actual, documented costs incurred by the landlord — such as credit reporting fees or background checks
- Rent-related charges — late rent fees and NSF (non-sufficient funds) check fees, governed by separate statutory limits
Everything else is prohibited. If you charge it, and it is not tied to a direct, out-of-pocket cost, you violate the statute.
Examples of Prohibited Fees Under SB 611
The California Department of Consumer Affairs (DCCA) and tenant advocates have identified the following as prohibited “junk fees”:
| Fee Type | Prohibited? | Why |
|---|---|---|
| Application screening fee | YES | Profit center, not tied to legitimate screening cost; if you pay a screening service, pass through the actual invoice amount only |
| Tenant screening fee | YES | Same as application screening; must be itemized based on actual third-party cost |
| Administrative fee | YES | Vague, catch-all fee; landlord labor is not a reimbursable cost under §1946.2 |
| Document preparation fee | YES | Lease preparation is part of normal landlord operations; profit margins embedded in this fee are prohibited |
| Move-in inspection fee | YES | Required under California law (RTC §1950.7); cannot charge tenant for mandatory landlord duty |
| Move-out inspection fee | YES | Part of normal property management; profit margin prohibited |
| Lease renewal fee | YES | Lease renewal is administrative task; cannot be monetized as standalone fee |
| Pet registration fee | YES | No legitimate cost to landlord unless county requires registration; cannot charge for own record-keeping |
| Utility setup fee | YES | Tenant’s responsibility to arrange utilities; landlord has no cost |
| Convenience fee (online rent payment) | YES | SB 611 prohibits “convenience fees” on rent payments; you may pass through merchant fees to tenants only if they choose a payment method beyond free standard options |
| Late rent fee | ALLOWED | Up to 6% of monthly rent or $375 per occurrence, whichever is lower (Civil Code §1950.7); must be incurred after rent is 10+ days late |
| NSF check fee | ALLOWED | Maximum $25 per occurrence (Civil Code §1950.7); must be tied to actual bank fee |
| Credit check (actual cost pass-through) | ALLOWED | Only up to actual third-party fee charged to landlord; cannot markup or profit; must provide itemized receipt to tenant |
| Background check (actual cost pass-through) | ALLOWED | Only up to actual third-party fee; include invoice with lease; no markup |
The “Actual Cost” Standard Explained
SB 611’s core compliance requirement is the “actual cost” test. If you charge a fee, you must be able to produce a receipt, invoice, or bank statement showing that you incurred that exact cost (or lower) for that specific tenant.
Example 1: You use a third-party tenant screening service that charges you $45 per applicant. You may charge the tenant exactly $45, no more. You cannot charge $75 and keep $30 as profit. If the service charges you $35 for one applicant and $45 for another (due to extra background checks), you charge each tenant accordingly—not a flat $45.
Example 2: You perform a move-in inspection. The statute does not allow you to charge the tenant a “move-in inspection fee” at all. This is a landlord duty. Even if you hire a third-party inspector (which is optional), you cannot pass that cost to the tenant. The cost falls on you, the landlord.
Example 3: You charge late rent. Civil Code §1950.7 caps the late fee at 6% of monthly rent or $375, whichever is lower. This fee is allowed, but only if rent is 10 or more days late. You do not need an invoice to justify it—the statute sets the limit. Do not try to “justify” a late fee with a made-up cost; the statute is the justification.
Statutory Penalties for SB 611 Violations
Violating SB 611 is expensive. California’s Civil Code §1946.2 specifies penalties, and case law has expanded tenant remedies.
Statutory Damages Per Violation
Civil Code §1946.2 states that a landlord who violates the junk fee prohibition is liable for:
- $100 to $1,000 per violation, per tenant, per incident
- The tenant’s reasonable attorneys’ fees and court costs
- Any actual damages (refund of the fee charged)
What constitutes “one violation”? Each prohibited fee charged to each tenant in each lease cycle is typically counted as one violation. If you charged an application screening fee and an administrative fee to one tenant, that is two violations. If you charged the same two fees to 10 tenants, that is 20 violations.
Damage calculation example: You charged 15 tenants a $150 “administrative fee” that is not tied to any actual cost. The minimum penalty is 15 tenants × $100 per violation = $1,500, plus refunds of $150 each ($2,250), plus the tenant’s attorney who sues might bill $5,000–$15,000 in fees. Total exposure: $8,750–$18,750 from one fee type on one lease cycle.
Class Action Risk
Because SB 611 violations often affect multiple tenants under identical lease terms, tenant attorneys routinely file class actions. A class action combines liability across all affected tenants and removes the burden from individual tenants to prove damages. Courts have been receptive to SB 611 class actions, particularly when a landlord charged the same prohibited fee to dozens of tenants.
In a class action, statutory damages multiply across the entire class. If a property with 50 units charged a $200 administrative fee to 40 tenants over four lease cycles, and each tenant is entitled to $100–$1,000 in statutory damages, the landlord faces potential liability of $400,000–$4,000,000. Class action attorneys’ fees are awarded from the judgment, further reducing the landlord’s settlement value.
Enforcement by California Attorney General and Local Agencies
The California Attorney General’s office (AG) has enforcement authority over SB 611 violations. The AG can file suit against landlords or entities engaged in systematic junk fee practices. Several local District Attorneys in high-housing-demand counties (Los Angeles, San Francisco, Alameda) have also prioritized SB 611 enforcement.
Individual tenant complaints to the Attorney General or local DA do not guarantee prosecution, but they create a public record. A pattern of complaints against your company or name can trigger an investigation, particularly if the complaints involve the same fee types across multiple tenants.
What Fees Are Still Legal Under California Law
SB 611 is restrictive, but it does not eliminate all fees. Self-managing landlords can still charge for legitimate, documented costs. Here are the categories of legal fees:
1. Late Rent and NSF Check Fees (Civil Code §1950.7)
Late Rent Fee:
- Maximum: 6% of monthly rent OR $375, whichever is less
- Trigger: Rent must be 10 or more days late
- Timing: Can be charged only once per tenancy, even if rent remains unpaid for months (note: some attorneys contest this; check with counsel)
- No receipt required; statute sets the limit
NSF Check Fee:
- Maximum: $25 per occurrence
- Applies only if tenant pays by check and check bounces
- Tied to actual banking cost; cannot exceed $25 even if bank charges more
2. Third-Party Screening Costs (Actual Pass-Through Only)
If you use a third-party company to perform credit, background, or tenant screening, you may charge the tenant the exact amount invoiced to you by that company.
Requirements:
- Charge only the actual third-party fee, with no markup or profit margin
- Provide the tenant a copy of the invoice or itemized receipt showing the charge
- Disclose the fee in writing before the tenant applies
- Do not charge if the tenant withdraws the application before screening is complete (you have not incurred the cost)
Compliance checklist:
- [ ] Screening company charges you $45? Charge tenant $45, not $50 or $60
- [ ] Get itemized invoice from screening company within 48 hours
- [ ] Include invoice copy in lease packet sent to tenant
- [ ] Document payment to screening company in your records
- [ ] Do not use “screening fee” as a line item for profit; it is pass-through only
3. Security Deposits and Other Refundable Charges
Security deposits and other refundable charges are not considered “fees” under SB 611 and are therefore outside the statute’s scope. However, they are governed by separate California law (Civil Code §§1950–1950.7).
Key distinction: A refundable charge (like a security deposit) is not a “fee” for purposes of SB 611. SB 611 applies only to non-refundable charges. However, you cannot disguise a non-refundable fee as a “deposit” to avoid SB 611—courts look to substance, not label.
4. Rent Payment Merchant Fees (Limited Exception)
SB 611 prohibits landlords from charging “convenience fees” on rent payments. However, if you offer a free standard payment method (e.g., mailed check, ACH bank transfer with no fee), you may pass through the actual cost of a faster or premium payment method that the tenant chooses.
Example: You allow free ACH transfers. A tenant chooses to pay by credit card, which incurs a 2.5% merchant fee. You may charge the tenant 2.5% of the rent, tied to the actual cost of that transaction. You cannot charge a flat $30 “convenience fee” on every payment.
How to Audit Your Current Fee Schedule for SB 611 Compliance
If you have been managing properties since before January 2024, you likely have prohibited fees in your lease template. Here is a step-by-step audit:
Step 1: List All Non-Refundable Charges in Your Lease
Print your current lease template. Highlight every non-refundable charge mentioned, including:
- Application fee
- Screening fee
- Administrative fee
- Document preparation fee
- Move-in inspection
- Move-out inspection
- Lease renewal fee
- Pet fees (non-deposit)
- Utility setup
- Parking registration
- Key replacement
- Lock change
- Late fees
- NSF fees
- Any other miscellaneous charge
Step 2: Classify Each Fee as Legal or Prohibited
For each fee, ask:
- Is it a late rent fee or NSF fee? → Legal, if within statutory limits
- Is it a third-party screening cost? → Legal, if charged at actual cost only and invoiced to tenant
- Does it relate to an actual, out-of-pocket cost incurred by me? → Possibly legal, but only if you can produce a receipt dated before or on the date you charged the tenant
- Is it for landlord labor, convenience, or administrative overhead? → Prohibited
- Can I prove I spent that money on that tenant? → If no, prohibited
Step 3: Gather Documentation
For every fee you believe is legal, create a file with:
- Copy of your lease showing the fee
- Receipt or invoice for the actual cost (if applicable)
- Bank statement or credit card bill showing payment (if applicable)
- Tenant signature acknowledging the fee in writing
If you cannot produce this documentation within 48 hours, the fee is indefensible and should be removed immediately.
Step 4: Update Your Lease Template
Remove all prohibited fees from your lease. Replace them with only:
- Late rent fee (up to 6% of rent or $375, whichever is less, after 10 days late)
- NSF fee ($25 maximum)
- Actual third-party screening costs, if applicable (with invoice attached)
- Any other fee you can document with a receipt
Draft new lease language for each remaining fee, stating explicitly what actual cost it covers. Example:
“Late Rent Fee: If rent is not received by the 10th day of the month, Landlord may charge Tenant a late fee of 6% of monthly rent (or $375, whichever is less), representing Landlord’s documented cost of payment processing and administrative follow-up. This fee applies once per tenancy.”
Do not include: Vague language like “administrative fee” or “processing fee” without tying it to an actual cost. Do not say “application screening” and then charge a fee unrelated to any actual third-party screening you performed. Every fee must be explainable and defensible in writing.
Step 5: Notify Current Tenants
If you have tenants with active leases that include prohibited fees, you face a choice:
- Option A: Refund the prohibited fees voluntarily (recommended to avoid litigation)
- Option B: Wait and hope tenants do not sue (risky; does not eliminate liability)
- Option C: Attempt to negotiate a lease amendment removing the fees (tenants have no obligation to agree)
Option A is the safest. If you charged 20 tenants a $150 prohibited fee over the past two years, refunding $3,000 now is far cheaper than $10,000+ in legal defense if even one tenant files suit.
Practical Compliance Checklist for Landlords
Before you advertise or accept an application:
- [ ] Remove all non-refundable fees from your lease except late rent, NSF, and documented third-party screening costs
- [ ] Verify late fee is capped at 6% of rent or $375, whichever is less
- [ ] Verify NSF fee is capped at $25
- [ ] If charging a screening fee, obtain signed invoice from screening company; include copy in lease packet
- [ ] Write clear lease language describing each remaining fee and the actual cost it covers
- [ ] Have lease reviewed by a California real estate attorney familiar with SB 611 (recommend annual review as courts interpret the law)
When you receive an application:
- [ ] Do not charge an “application fee” or “screening fee” unless you are about to conduct third-party screening and can produce the invoice
- [ ] If using a third-party screening service, charge only the amount they bill you; refund if applicant withdraws before screening is run
- [ ] Disclose all non-refundable charges in writing before application is submitted
When you sign a lease:
- [ ] Include all fees on a separate, highlighted line item in the lease
- [ ] Provide itemized invoice or receipt for any third-party cost
- [ ] Obtain tenant signature on lease showing they received fee disclosure
- [ ] Keep a copy of the signed lease with all fee documentation for at least four years
When a tenant pays late or uses an NSF check:
- [ ] Apply late fee only after rent is 10 or more days late (do not charge early)
- [ ] Apply NSF fee only to bounced checks, not ACH payments or other electronic transfers
- [ ] Document the date rent was received (or not received) in your records
- [ ] Send tenant written notice of late fee and NSF fee in compliance with lease and state law
At lease renewal or move-out:
- [ ] Do not charge a “lease renewal fee” or “move-out inspection fee”
- [ ] Conduct move-out inspection per tenant’s right to be present; no fee allowed
- [ ] Document any deductions from security deposit in writing within 21 days (Civil Code §1950.7)
Common Misconceptions About SB 611
Misconception 1: “I can charge a fee if it is in the lease.”
Reality: No. SB 611 prohibits fees regardless of whether they are disclosed in the lease. A lease clause does not make a prohibited fee legal. The law supersedes the contract. If you charge a prohibited fee, the tenant can sue even if they signed the lease.
Misconception 2: “Landlord labor is an ‘actual cost,’ so I can charge for paperwork and inspections.”
Reality: No. California courts have consistently held that landlord labor—lease preparation, inspections, record-keeping—is part of normal landlord operations and is not reimbursable under SB 611. You cannot monetize landlord work as a “fee” or “cost.”
Misconception 3: “I can charge an ‘administrative fee’ if I pass it through to my property management company.”
Reality: No. Whether you self-manage or hire a manager, you cannot charge tenants for “administrative” work unless you can tie it to a specific third-party cost (e.g., a software subscription). Even then, you cannot markup that cost or profit from it.
Misconception 4: “Late fees and NSF fees are prohibited under SB 611.”
Reality: No. Late rent fees (up to 6% of rent or $375) and NSF fees ($25 max) are explicitly allowed. These are governed by Civil Code §1950.7, which sets the limits but permits the fees.
Misconception 5: “I can avoid SB 611 by calling it a ‘deposit’ instead of a ‘fee.’”
Reality: No. Substance over form. If you label a non-refundable charge as a “deposit,” but the tenant does not get the money back, it is still a fee and still prohibited if not tied to an actual cost. Courts will ignore misleading labels.
Real-World Scenario: Avoiding an SB 611 Violation
Scenario: You manage a 20-unit apartment building. Your lease has charged tenants a $200 “administrative fee” since 2015. A tenant moves out in June 2026. You receive a notice from a tenant attorney claiming you violated SB 611 by charging this fee and demanding $300 (refund plus damages). You panic.
What to do immediately:
- Stop using the $200 administrative fee in new leases immediately
- Do not respond to the attorney without consulting your own counsel
- Contact a California real estate attorney familiar with SB 611
- Instruct your attorney to investigate whether a settlement makes sense (often $200–$600 per tenant is worth paying to avoid litigation costs)
- Pull your records for every tenant charged this fee in the past 3–4 years
- Prepare a refund for the questionable fee to all current tenants
- Audit your entire lease template for other prohibited fees
- Implement a compliance process: before charging any fee, ask, “Can I produce a receipt for this cost?”
Outcome: If you settle early, you pay back the fees (say, $200 × 10 tenants = $2,000) plus a nominal damages amount ($100–$200 per tenant = $1,000–$2,000) and maybe $1,500 in the tenant’s attorney fees. Total: $4,500–$5,500. If you fight the claim and lose at trial, you could owe $10,000–$30,000 after attorney fees, court costs, and statutory damages for multiple tenants. Early settlement and prompt compliance going forward is the landlord’s best strategy.
How to Track and Document Fees Properly
Compliance requires documentation. If you are charged with an SB 611 violation, your defense depends on proof that you incurred the cost.
Record-Keeping System
Create a file for each tenant that includes:
- Lease agreement — signed copy showing all fees charged
- Fee receipts — invoices from third-party screeners, banks (for NSF fees), or other service providers
- Payment proof — credit card statements or bank transfers showing you paid the fee to the third party
- Date records — when each fee was charged, applied, or due
- Tenant signatures — proof that tenant acknowledged the fee in writing
Store these files digitally and in paper copy (redundancy). Tenant attorneys will request these documents via subpoena if a lawsuit is filed. If you do not have them, the court may presume you charged an unjustified fee.
Retention period: Keep fee records for at least four years after the tenant moves out. California’s statute of limitations on contract claims







