- You have a LeaseBase tenant account with a saved payment method.
Go to Rent & Payments
Sign in to your tenant portal at app.leasebase.ai and click Rent & Payments in the sidebar.
Click Enable Autopay
Click the Enable Autopay button. A consent panel explains the processing fee that will be included with each automatic payment.
Accept the fee consent
Check the fee consent checkbox after reviewing the fee details. Card payments include a 3.25% fee; ACH transfers are $0.
Confirm your payment method
Select the card or bank account you want to use for automatic payments. If you haven’t added one yet, you’ll be prompted to add a payment method first.
Autopay is active
You see an “Autopay is active” banner on your Rent & Payments page showing your payment method details and a Disable button. Rent is charged automatically on the due date each month.
Common questions
Can I cancel autopay?
Yes. Go to Rent & Payments and click the Disable button under the Autopay banner. You’ll need to pay manually going forward using the Pay Now button.
When does autopay charge my account?
Autopay processes on the rent due date each month. The charge includes your rent amount plus the applicable processing fee.
What if autopay fails?
You receive a notification immediately if the automatic payment fails. You can retry by paying manually from the Pay Now button or update your payment method and wait for the next retry.
Can I change the payment method used for autopay?
Yes. Disable autopay, update your saved payment method, then re-enable autopay with the new method.